PRICES, SHIPPING CHARGES, PAYMENT TERMS,
$59 FLAT RATE REPAIR
ANY STANDARD BUSINESS PHONE, ANY PROBLEM.
INCLUDES PARTS, LABOR & COMPLETE REFURBISHING.
$69 ANY SPEAKER /
$79 ANY DISPLAY
Prices cover any/all problems and include all electronic parts &
labor, cosmetic refurbishing, new line cord & new handset cord and a
ONE YEAR WARRANTY. Celebrating our 17th year in business.
99.9% success rate...
No repair, no charge!
answering machines, consoles and
KSU-less phones have different pricing & warranty. Contact us for
details. Missing/unrepairable accessories such as lenses & handsets
are replaced at a nominal charge..
We also expertly repair: cordless phones, answering machines,
KSUs, cards, modules, power supplies,
etc. Email for prices & warranty.
RETURN SHIPPING CHARGES
We ship UPS ground. For
repairs, we charge a flat $10.00 for
the first item (phone, card, KSU, module, etc.), $2.00 each for 2nd through
5th items, and $1.00 each for 6th item and beyond, plus a nominal fee for insurance. [Exception:
Alaska and Hawaii are charged actual 2nd day air shipping.] Shipping on sales is
charged at standard shipping & handling rates plus insurance. We buy
insurance for your phone equipment on your behalf. We will be glad to assist you
file a claim with UPS for equipment damaged in transit, but ultimately all
claims must be worked out between you and UPS. If you
are claiming shipping damage, you MUST save the container for UPS to inspect.
EASY PAYMENT TERMS
NO NEED TO SEND PAYMENT WITH YOUR REPAIR ORDER!
WE'LL CALL YOU FOR YOUR CREDIT CARD #
WHEN YOUR EQUIPMENT IS REPAIRED & READY TO SHIP.
We accept AMERICAN EXPRESS, VISA, MASTERCARD,
We accept PO's from schools, universities and government
agencies & institutions. Email us for a credit application.
Sorry, no CODs. Payment by check incurs $20.00 surcharge
except for credit accounts and deposits for answering machines and cordless
phones. Late payment fees apply if we do not receive valid credit card
number or check within 5 days of our notifying you that your order is ready
to ship. Minimum $10.00 per item, plus shipping, for repair orders cancelled
after we've received and inducted.
RETURNS & REFUNDS
Return requests for
purchases must be authorized by us in writing. Returns, when authorized, carry a
minimum restock fee of 20% and are for credit use against future equipment
purchases only. This is not a guarantee that we will accept a return. We may
require a higher restock fee depending on the type of equipment and the length
of time it has been in use.
This applies to all reasons
for return / refund requests
including, but not limited to: ordered wrong item, item did not fix problem,
item failed. With respect to product failures (purchases and
repairs), note that our warranty specifies that your exclusive remedy for
failed equipment is for us to repair or replace,, at our option, any equipment or component parts
that fail. If we are unable to repair or replace the defective unit, we will
refund your money. However, if you do not give us an opportunity to repair or
replace it, we may not authorize a return and refund, or we may charge a higher
Ready to send us your
phones? Click here to find out how!